24 Answering provides outbound services on the market inside the United States. We have answering call centers all around the U.S. with a huge team of live call operators and agents that provide full scale outbound services around the clock in all states. Skilled specialists are well trained professionals with perfect communicative skills, personal abilities, leadership qualities. All of them are business-oriented. They work to do effective marketing campaign for your services and products. We offer the following:
Appointment Setting
Outbound appointment scheduling and setting is an essential task of 24 Answering. We have well equipped call centers that provide clients with professional appointment scheduling according to clients requirements. Our live operators schedule, reschedule, cancel meetings and send reminders to consumers. They work promptly and smoothly according to company`s instructions and customers` requirements.
Web Call Center
You can easily contact us via web chat, email or forums. Our web services are available for customers 24/7. Our online operators may contact you and send response on your request. No delays are possible.
Appointment Reminding
We make reminding calls to the customers just to be sure they don`t be late for the appointment and no changes and emergencies happen. Our specialists can send reminding emails or sms to your clients. We usually ask customers what kind of reminder they prefer. If the client cancels his/her meeting it`s possible to make rescheduling.
Promotions of Products and Services
Promotions of new products and the roll out of new ones is the best way to introduce them on the market. People need information about your services and our call center specialists work for your success with the promotion. Our live operators have a strong desire to improve your company`s brand name.
Customer Satisfaction Surveys
Any business needs surveys and researches in order to analyze and improve the business process. We can help make your company competitive because we know what to do. Trust our well experience specialists and you will achieve positive results very fast. Marketing surveys and researches will help you meet clients' demands.
Automated Voice Answering Services
We offer a wide range of specific services such as broadcasting. It`s an effective means of advertisement which can be done via voicemail. It gives an opportunity to promote your products and services to the public and potential clients. All methods are good if they give results. Stay in contact with your customers via broadcasting 24/7 to increase your profits.
Lead Generation Call Center
If you need help with lead generation, 24 Answering can find the right solution for you. Outbound lead generating services can help you generate new leads effectively turning them into sales. Our call center operators know how to help you generate leads.
Telesales
Our experienced employees can promote your products and services to make inbound and outbound sales. Our outbound specialists are trained to work with people of different backgrounds and represents your products on various markets.
