24 Answering can offer your company to use an excellent order taking service 24/7/365 whatever the type of products you sell. No matter what kind of business you are running, you have a great opportunity to use affordable full time order taking services. Our well-trained employees will take orders, answer customers` calls following your instructions. You can rely on us during night shifts, weekend, holidays, etc. if you have your own in house call center as well.

We can offer you the following order taking services:

• Custom Call Scripting: Our skilled call center operators will answer each call on your behalf following your guidelines. Our call agents know how to ensure your callers that they are speaking to your own representatives in your office and not in an offsite or overseas location.
• Order Fulfillment: We don`t provide order fulfillment on our own, but we work with some companies that integrate with our call center protocols and give us professional support.
• Credit Card Processing:We can take payments from your customers` credit cards through our account on your behalf if you don`t do that. Your customers` credit cards can be processed by our call center operators on our website.
• Website Access: Our experts can answer your clients` questions, FAQ`s on your website acting like your business representatives. Having instant access to your website they help promote your services and products.
• 24/7 Support:Our customer support service is available 24 hours a day to represent your business and stay in touch with your clients with the aim not to miss any call and order.
• Toll Free Numbers: Toll free numbers ensure your customers that you are a reliable and professional company. We shall place our toll free numbers on your website in order to provide complete customer support.
• Catalogue Requests:Although you have enough information about your products on your website page, we also respond to catalogue request. We know that this kind of communication can bring you great results.