Using technology, software and hardware customers can face some problems concerning account setup, technical support issues, product compatibility etc. When you run a business you must have time, knowledge and efforts to solve different problems.  It is not an easy task to solve problems concerning software and hardware. You need computer experts who are professionally trained to overcome all the difficulties with your computer, networking, internet connection etc. That`s when technical support is an emergency. Our help desk agents handle customers` inbound and outbound calls connected with technological problems. We offer professional help on your demand. 24 Answering gives customers quality technical support providing clients with attractive offers and cost-effective solutions. We are an established answering service company and we know how to help your business to be successful.

We can create a business model for handling all types of help desk requests:

• Escalate problems to the technical support expert in your company
• Resolve customer issues
• Handle customer complains according to your instructions
• Solve problems by using your FAQ or troubleshooting model

To give after-sales support is of the same importance as to handle the process of selling quality products or satisfying customers with efficient services. You can`t neglect any customer`s complaint. You should give appropriate customer support not to loose your business. We guarnatee that we can find a good solution to any problem.

Using our help desk option, you will feel protected and secure.