Call center operator is an employee who answers the telephone calls, takes messages, schedules appointments, transfers call, and much more. This is a person who represents your business to the customers calling your office. That is why the role of your office operator is very big in handling all answering service responsibilities. 24 Answering realizes that giving much time and efforts for hiring the right staff. They must be reliable, professional people with good communicative and personal skills. Our call center phone operators are specifically trained for any type of businesses and provide first-class answering services to the clients meeting all their needs and demands.
Our Phone Operators' Responsibilities
Our phone operators can handle a variety of duties concerning answering services. They are capable of providing first-class answering services. Here are some of them:
- Take customer's calls and be knowledgeable enough to answer professional questions and solve situations that may occur
- Involve and integrate customers into sale and sell products at competitive prices
- Provide individual approach to each customer
- Generate callers' information and file it into database from each caller
- Set up shipment of products and information
Versatility of our Phone Operators
