24 Answering Inbound Direct Response team approaches all the inbound sales from a consultative business support point of view. Communication with each customer is an opportunity to increase sales - particularly increasing returns your marketing investment.
Primary objective of our staff is to help your customers with their immediate need for calling, chatting , or emailing. 24 Answering is always ready to resolve any issues- from customer care questions and orders to complaints. 24 Answering Team first learns about your products, policies, and protocols to appropriately advise your customers on the best solutions.
Increase your marketing investments with 24/7/365 inbound support.
24 Answering Sales Team approach makes us ideal for direct marketers. We provide custom building of each account to our clients' specifications. Our call center agents undergo special training to provide a professional image for your company. We have dedicated Marketing Staff experienced in handling the needs of direct response campaigns.
When you work office hours, you'll surely miss some of the calls resulted by your expensive marketing efforts. Potential customers are often too impatient to wait until your office opens to place an order or receive an answer to their business related question. Your competitors will grab the opportunity to get new customers when you aren't there to protect your business interests.
24 Answerings will take your calls 24 hours per day, 7 days per week, 365 days per year. We will capture leads and sales from your direct response efforts, significantly increasing your return on marketing investment.
24 Answering Marketing Team will answer inbound direct response calls related to the following:
- Advertising and marketing initiatives
- Product related information and your customers feedback
- Specialized routing for your Media Buys
- Order processing, taking and management
- Lead generation and qualification
Direct response marketing is effective investment. We will capture every sale, lead, or comment from those efforts to maximize your returns from telemarketing.
Did you know?
- 35% of callers never leave any messages in voice mail?
- 48% of callers never call back if they do not speak to a live person?
- 67% of all business deals are not completed on the first call?
- 62% of all incoming calls are less important to your business success than the work they interrupt?
- 53% of business time is spent in meetings, on the field or out of the office?
24 Answering inbound telemarketing call center is fully equipped with well-trained operators and an experienced supervision and management staff - offering you the highest standards of quality control, service flexibility and the capacity to meet any business needs.
For more information on inbound direct response services contact us today to see how we can assist you in acquiring more customers.
Call us today to find out more at: 1(505) 358-7143