Companies always strive to enhance customer care and expand their market presence. The continuity of customer support is one of the basic prerequisites for achieving and sustaining companies’ competitive advantage. Our telephone answering service was designed to respond to your urgent customer support needs. We work 24/7/365 to provide your customers with regular access to business information and live support.
Our telephone answering services works through a group of professional, industry-trained live operators, who manage your inbound and outbound calls from an offsite location. That is, our TAS is a point of connecting your business to customers, and vice versa. We provide your business with a phone number, either local or toll-free. Your customers will use this phone number to contact your business through our live operators.
- We use your company’s name and policies to provide customers with superior support and exceed their expectations;
- We turn leads into sales and turn customer satisfaction into the main factor of your success in the market;
- We manage your inbound and outbound calls 24/7/365, thus giving you more time to focus on your primary needs. You can be confident that we monitor your customer questions and address customer concerns, whenever you are having a lunch, a business meeting, or a vacation;
- We make it easier for you to manage the growing number of customers and find a window of opportunity in your relations with them;
- We are much more personal and flexible than any automated system can be;
- We reduce your costs and enhance your business efficiency on a daily basis.
Our live operators are committed to provide around the clock excellent customer support. We provide our staff with regular training and education, to make sure that they can meet your expectations. Our call center telephone operator professionals will never miss a single call. Personal telephone answering service will become a pleasant surprise for your customers. Small and large companies use our business answering services to handle their inbound and outbound calls. We know that the prevailing majority of customers contacting an automated voicemail service will never leave a message. We are here to improve your sales and move your business to the desired goal!
We seek to increase your satisfaction and will do our best to help you develop a strong business position. Call us today at 1(505) 358-7143