Cost-effective answering services
Please Call:
1(888) 201-1703
1(505) 358-7143
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Popular products
Economy package
$40.00/month
Package 100
( for 100 min )$80.00/month
Package 200
( for 200 min )$145.00/month
Package 300
( for 300 min )$225.00/month
Package 500
( for 500 min )$350.00/month
Package 1000
( for 1000 min )$680.00/month
Testimonials
 

Our Quality

24 Answering realizes that to get success and achieve business program objectives performance and assurance are vital processes. Answering Service employees are working on improving the quality assurance in order to make it clearly defined to each customer. Our goal is to make it clear, understood and approved by our staff and your clients.

24 Answering hires only professionally-oriented people with leadership qualities and then keep training and educating them for better achievements. Working with our team your customers will realize that we are accurate and reliable.

To check quality rate our management quality assurance evaluates our work through regular reporting. Quality standards are protected and are valued by checks and balances.

It is a 24 Answering's rule to make consistent reports that has become our baseline standard for quality measurement. To improve work standards we make immediate feedbacks after each monitoring. They include personal development training and retraining, participation in training classes and focus groups, occasional call handling and monitoring sessions and web forums.

Call Monitoring and Recording

24 Answering technology as well as call monitoring and recording require customers' ultimate backup. Using different technologies in Answering Service industry our clients must realize that telephone transactions could be more complicated, especially for the beginners.

Request answering service callback
 

Our answering service system helps to operate each inbound call between agent and caller. These calls are stored as WAV files, then accessed with database lookup and if needed played on a computer that has sound equipment. The calls may be reviewed, attached to an email as file of any kind and forwarded to the customer. That gives the insurance that each customer and his/her call is protected and cared by our personnel. It could also be the proof that any call has occurred in specified time. Call monitoring and recording gives you insurance in providing quality services to your customers.

Call us now: 1(505) 358-7143