24 Answering presents the broad range of advanced answering services. Years of devoted service to our customers gave us perfect understanding of business requirements. We suggest complete set of telephone answering services, our sophisticated software offers much more than basic message-in / message-out call center service. 24 Answering live operators can professionally answer your callers 24/7 using customized protocols. Numerous 24 Answering services include the following items:
- Web On-Call Service: 24 Answering web on-call feature is used to log into your account and apply any changes whenever the need exists. You don’t have to talk to operator. Our advanced technologies are used for your convenience.
- Click to Call Service: this module provides your callers with a possibility to save on calls, they simply input their number to be connected directly to our answering service operator.
- Advanced Voicemail: our voicemail service is not about simply leaving messages and checking those messages later. With 24 Answering your voicemail can be integrated with our live answering service. Your messages can be sent to your email in audio format.
- Web Chat Services: 24 Answering live operators can provide 24/7 support to your web chat feature on your site. Your customers will get prompt answers to their questions, be forwarded to relevant pages on your website or assisted with the purchase process.
- Toll Free Numbers: 24 Answering suggests toll free numbers at a flat rate as an optional service to any of live answering service plans.
- Call Answering Service: 24 Answering can send you detailed call reports each month. The details included will inform on the length of the calls, operator taking your messages, even a transcript of your message can be included.
- Appointment Setting Service: 24 Answering live operators can log onto your appointment software to block out dates, change appointment dates, etc
- Message Archiving Service: your messages will be backed up for several months, this option is customizable, you choose the time for message storage.
24 Answering presents the most advanced answering service available in the industry, our wide range of options can satisfy most demanding clients. We are available 24/7/365 to serve small companies, sole entrepreneurs and big multi-national corporations. Additional services 24 Answering suggests include order taking, up-selling / cross-selling, reservations taking, etc. The best part of our service is the cost, the most advanced equipment and skilled staff are hired at a very affordable price. You don’t need any extravagant investments to win your competitors when you use 24 Answering. Your company can always stay on top thanks to our quality live answering services.
