We provide general answering services and industry specialized answering. Numerous options and attention to detail make us the best solution for your business.
24 Answering has several departments specializing in various industries. Each department handles only particular industry thus providing professional services to relevant businesses. Our Medical Department would never manage Real Estate calls. It is obvious that advertising professional knows nothing of car rentals so unlike many other call centers we hire staff experienced in appropriate industry only. Yet some companies do not fit into any category and require some special attention. 24 Answering can still assist those companies not fitting in any category providing professionaln answering service. Year of relevant experience, advanced technologies and professional operators will find proper solution for most if not for any business. 24 Answering supervisors deal with very demanding clients on daily basis. You can be absolutely sure they know how to assist your particular needs.
While most call centers provide industry specific answering, it is often impossible to find services dedicated to general business. 24 Answering analytics have developed General Business Answering Service. The strategies of this department are developed for general business community. All personal accounts of businessmen can be customized to special requirements of such exclusive company.
While our departments give answering service to those companies that require experts in their industry, 24 Answering created a general business call answering protocol. We suggest virtual receptionist, calls managing and dispatching, lead capture and qualifying, e-mailing and messaging, etc. It’s hard to overestimate quality customer service. Most of your potential clients make inquiries or complaints on the phone. What if the calls are not answered? Or answered in a wrong way. 24 Answering live operators are continuously trained to turn each phone call into your business opportunity. It takes a lot of knowledge, experience and patience to turn your complaining customer into satisfied and returning buyer. Communication cab become true art with proper staff. It takes more than just a live person to answer your business calls the best. It takes friendly and supportive, willing to listen and understand professional- simply speaking it takes 24 Answering live operator. Our numerous staff is managed by experienced supervisor which make sure that every call is answered within few rings at any time of the day or night.
U.S. companies are to be served by U.S. answering services. It’s not simply smart idea but the best business practice as well. 24 Answering employs only US based operators so that no mistakes or faults will be made. American operators always make proper initial impression, perfectly understand the language of callers thus handle every call professionally. Overseas call centers unfortunetly can not boast the same level of service. The language barrier can often become the biggest problem. Misunderstanding may result in clients’ frustration, or confusion thus lost business. Business call answering service is definitely not the easiest business. Answering endless calls, taking numerous messages, scheduling thousands of appointment is challenging even for native speakers with American background. Culture differences often make overseas companies absolutely useless for US companies.
24 Answering successfully operates on US market serving to very different companies. We have every possibility to fulfill needs of any business from sole entrepreneurs to big corporations. We heavily invest in the latest technologies and operators training to achieve the best results possible. No task is too small or too big for our services. We can provide afterhours or seasonal services or become your full-time receptionist, sales department or customer support.
We suggest all our pricing plans on month to month basis. But in order to encourage our long-term clients we suggest special prices fro those planning to use our answering services for longer terms.
The best part of general business answering is that you can decide on every aspect of our service. You can choose every word of the greeting our live operators would use to welcome your callers. You can provide precise instructions for messages, dispatching, appointments or calls. We simply follow your guidelines.
Our live Customer Support is always available for your inquiries. Try using 24 Answering today!