24 Answering is your irreplaceable helper that is ready to assist your business 24 hours a day, 7 days a week. With our inbound hotline services you can stop worrying about your business conduction. Hotline services of 24 Answering are the place, which your clients can contact in case of emergency. We can manage the calls from your clients if they have some complaints or feedback. We provide our clients with the well-trained and experienced team of call center operators, which will handle the telephone calls that come to your hotline number. Our team will follow your order customized in the form of your account protocol while taking messages or routing them to the right people from your company’s staff, which are responsible for dealing with the particular need your customers may have or emergent situation they may face.
Hotlines and Legal Requirements
Hotline services deal with the following hotline needs your company may have:
- Product Recall Services: Working with 24 Answering you can be sure that your customers will get all necessary and useful information together with the professional and up-to-date service.
- Crisis Management Call Center : Together with you we will find the best protocols to support your business in such crisis telephone calls as hotlines, product recall, etc.
- Absentee Reporting Services : 24 Answering can handle the calls from your employees reporting their absences.
- Identity Theft Response Services : Protect your customers with 24 Answering.
- Hotline Service: Our professional call center operators can answer your clients’ questions in a very brief time and then to transfer the calls to your staff workers, who deal with the particular issue.
You can count on 24 Answering, knowing that both your clients and staff will get the competent and trustworthy service provided by our professional operators.