24 Answering operates technological communications to be an established virtual answering service like an affordable 100% live answering service alternative. You will never lose your clients with our help. No equipment and space is needed, that is the great advantage and alternative for you and your business office. You will get professional care of your business and save your money using our virtual answering service. Our off-site operators can work from home at terminals using the software that runs virtual answering service providing virtual DID numbers to the customers. When a client dials this DID number it gets transferred automatically to off-site operator who manages this call. It works like traditional answering service and your clients can hardly feel the difference.
If we define such service as a virtual phone answering office we can identify the work processing as following. 24 Answering provides answering and receptionist services in an off-site location. So you can have a receptionist or even a full virtual answering staff in your office without hiring any employees. Our operators and staff will be working in a virtual location answering and transferring your calls. We provide our customer support from different virtual locations 24 hours a day. Our clients are treated with respect and care.
What Our Virtual Office Can Do for Your Business
24 Answering provides one more virtual answering service option that gives callers the opportunity to speak with a live agent. First, they are forwarded to automation by an auto-attendant and then their calls are routed to voicemail with an option to press an appropriate number to speak with a live operator (i.e. press 8 to speak with an operator). We have different virtual answering service plans for the customers that have advantages over regular ones providing lower rates. We attract most of our customers with our cost effective propositions without paying a higher premium. Our virtual answering service is ideal for the businesses that want to screen their calls and handle spikes in call volume due to telemarketers. You can enjoy the luxury of our virtual answering service 24/7!
Our professional virtual answering service call operators are working according to your instructions and protocols. If you need to make any changes to your protocols or upgrade plans, you can do that any time. We assist to each of your call professionally, smoothly and accurately according to your wishes and preferences. If you need to be connected with the live operator we can do that immediately.